Frequently Asked Questions
Registering & Signing In
- To take advantage of everything Tenlegs has to offer, of course.
- Once you register, you can store your work, customize your portfolio, get access to quality paid gigs, meet other artists, start a project, set-up your own personal store... we can go on and on. One more thing, the registration process also helps us keep your content secure, which we know is important for you. Join and explore!
First off, let's not do anything rash. Give it some serious thought before you pull the trigger. You can contact us and we'll try to talk through any issues you may be having with the site, etc. Who knows, maybe we can work things out?
If you have any items for sale in your store, you can also choose to simply remove any items you have for sale, but retain your registered account on Tenlegs, which will allow you to sell in the future and buy great work from other members.
Canceling your account will remove your profile, store and all your items and projects from Tenlegs.com. It will also remove your permissions from projects you may have been collaborating on. If you want to re-activate your account later, just visit the site and log in or re-register with your currently registered email address - we will provide reactivation instructions from there.
All that said, if you're determined to say goodbye to Tenlegs, click here and follow the instructions for cancelling your account.
Buying or Renting from Tenlegs
As long as the seller keeps the item up for sale, you will have that item in your purchases area for download (up to two times only). However, we guarantee an item's availability to you for 5 days from the date and time of purchase. For example, if you purchase an item at noon (EST) on April 1, we guarantee that you will have until noon (EST) on April 6 to download your item.
If you purchase a video, in addition to downloading, you will also be able to stream the video as many times as you like, for a period of 5 days. If the video was free, you can stream the video as many times as you like for as long as the seller keeps the item free on Tenlegs.
Portfolio, Profiles & Artists
Uploading & My Store
Tenlegs will select some members to showcase in featured member and featured content spaces. We can also promote your work in our email newsletters.
There are things you can do, too. Post updates for your followers on Tenlegs, which appear in their feeds. And you and your friends can share your work via social networks with the click of a button.Finally, Tenlegs will facilitate off-line promotion through participation in various festivals, events, publications and entertainment venues – showcasing our members helps promote the Tenlegs community, so there is no additional charge to to you.
Selling & Getting Paid
Tenlegs' marketplace is limited to Digital and virtual Art. Stick to eBay and yard sales for everything else.
However, some items are inappropriate, even though they may otherwise meet Tenlegs' selling criteria. First, every seller is responsible for following the law. Beyond that, there are some types of items that we don't allow in our marketplace, as they are not in the spirit of Tenlegs – even if they are legal and otherwise meet Tenlegs selling criteria. This includes:
- Items that promote, support or glorify hatred toward or otherwise demean people based upon: race, ethnicity, religion, gender, gender identity, disability, or sexual orientation; including items or content that promote organizations with such views.
- Items that promote or support illegal activity or instruct others to engage in illegal activity
- Items that promote, support or glorify acts of violence or harm towards self or others
Create & Start Projects on Tenlegs
A project is the stage where your hard work comes to life. Use it as your virtual pre-production or post-production studio and promote your craft to build a following for your upcoming release. (e.g., you have an album coming out but are still working on it, so you can post a few early tracks or outtakes for your followers and share them with your usual social networks easily).
To start a project, simply register or login at Tenlegs, click on Workspace in the top navigation and then "My Workspace" in the box at the top right.
You can ask any project owner to be invited as a collaborator on a project. Be sure to ask nicely! Why? last we heard it's a good thing to do. Simply go to Tenlegs.com/Projects/Public, select any project by clicking on the project title and then click the "Join" button at the top right to send a message to the project owner.
If you're a project owner, login at Tenlegs and navigate to your projects from your left navigation or the user menu at the top. Under the Owner tab, you will see all of the projects you have started. Choose the project you want to invite people to by clicking on it. Once you have entered the project, go to the tab Manage Members and from there, you will be able to invite collaborators by clicking on the 'Invite' button at the top right.
As Project Owner, you are in-charge. You are the person who has initiated the project on Tenlegs. You, the Owner have full rights to add, edit or delete all project files and comments as well as to invite project collaborators and assign access rights. As we said before, you are in-charge!
A Collaborator is a project participant, a core team member, a friend, who has been invited to work on the project with the Owner. You, the Collaborator, are key to the project, and can be invited with "Editor"rights or "Viewing" rights, at the Owner's discretion. A Collaborator with Edit rights can view, edit and delete their own project files and comments; A Collaborator with Viewing rights can only view project files and comments.
A Follower is simply a project fan, the most important role of all! Followers are Tenlegs members who are interested in the project work and choose to follow the project in order to see progress, status and receive updates from project Collaborators and Owners. The Owners and Collaborators are going through this arduous creative processes to impress and wow you. You are their support.
In a Private project, anyone browsing Tenlegs will not be able to see any information about your project. Your privacy of files and conversations that you have in the project space are completely secure. These files and conversations are viewable only by any Collaborators the Owner chooses to invite.
In a Public project, anyone browsing Tenlegs will be able to see all information, comments and activity associated with the project. Any logged-on member of Tenlegs.com will also be able to see and download project files.